Last Updated: January 9, 2025
1. Introduction
Welcome to HomeCareList.org. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number, mailing address)
- Account credentials
- Healthcare provider information
- User preferences and settings
- Communication history with our platform
2.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Usage data and browsing patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing and maintaining our services
- Improving and personalizing user experience
- Processing transactions and payments
- Communicating with you about our services
- Sending administrative information
- Protecting against fraudulent or unauthorized activity
- Complying with legal obligations
- When you visit or log into our website, we use cookies and similar technologies to collect certain information about your visit. This includes (i) Usage Data (Information about how you use our site, such as pages visited, time spent on pages, and links clicked.) (ii) Device Information (Details about the device you use to access our site, including IP address, browser type, and operating system.) and (iii) Personal Data (If you provide it, we may collect information such as your email address, phone number, or other contact details). We may also combine this information collected automatically with other data we receive from third-party sources, such as data providers and marketing partners, to create a more complete profile of you. We then use this profile to communicate with you, including providing personalized advertising and promotional content based on your interests and browsing behavior. You may opt out of this at any time.
4. Information Sharing and Disclosure
We may share your information with:
- Healthcare providers listed on our platform
- Service providers and business partners who assist in operating our website
- Law enforcement or regulatory authorities when required by law
- Third parties in connection with a business transfer or merger
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication measures
- Secure data storage and transmission
- Regular backup procedures
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your information
- Opt-out of marketing communications
- Disable cookies through your browser settings
- Export your data in a portable format
7. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@homecarelist.org
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information is collected
- The right to delete personal information
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising these rights
11. International Users
Our services are hosted in the United States. If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
12. HIPAA and Healthcare Information
HomeCareList.org operates as a directory service that publishes basic, publicly available information about home care agencies. This information is limited to:
- Agency name
- Contact information
- License numbers
- Service areas
- General service descriptions
12.1 Agency Profile Management
Home care agencies who claim and manage their profiles on HomeCareList.org are solely responsible for:
- The accuracy of information they provide
- Any content they add to or edit on their profiles
- Ensuring their profile content complies with HIPAA regulations
- Maintaining appropriate safeguards for any protected health information
12.2 Protected Health Information
HomeCareList.org:
- Does not collect, store, or process protected health information (PHI) as defined by HIPAA
- Does not provide features or functionality for agencies to share PHI through our platform
- Implements technical measures to prevent the inadvertent submission of PHI
- Reserves the right to remove any content that appears to contain PHI or sensitive patient information
12.3 Limitation of Liability
While HomeCareList.org maintains reasonable safeguards to prevent the exposure of protected health information through our platform, we are not liable for:
- Any PHI or sensitive information that agencies choose to publish on their profiles
- HIPAA violations resulting from agencies’ use of our platform
- The accuracy or completeness of agency-provided information
We strongly encourage all healthcare agencies using our platform to:
- Review their profile content carefully before publishing
- Maintain their own HIPAA compliance programs
- Implement appropriate training for staff managing their online presence
- Regularly audit their published content for compliance